This policy covers car-rental-praslin.com. Last update: January 2025. We operate as an intermediary connecting travellers with local car hire suppliers on Praslin, Seychelles.
When you submit the contact form at /contact/ or send mail to [email protected], we collect your name, email address, and the message content you provide. That data sits in our inbox and is used solely to answer your enquiry. We do not sell or share contact-form submissions with third parties outside the rental transaction process.
If you call +248 2 615 340 during office hours (Mon-Sun 8:30-17:30 GMT+4), we note your phone number and the details you tell us. Call logs are kept for operational follow-up.
The search tool embedded on our home page is provided by a third-party booking platform. When you enter pick-up dates, location (Praslin Island Airport code PRI or other), and driver details into that widget, the information travels directly to the platform's servers under their privacy terms, which are displayed before you confirm any reservation.
We receive a summary of completed bookings - customer name, rental dates, vehicle category - so we can assist if you contact us later. Full payment-card data and passport scans stay with the booking platform and the rental supplier; we never see card numbers or identity documents.
We use a small set of cookies to remember language preference and measure visit counts via a self-hosted analytics script. No advertising pixels or social-media trackers run on this site. For the complete list of cookies, expiry times, and opt-out instructions, read our cookie policy.
Contact-form messages and email threads are kept for two years, then deleted. Booking summaries we receive are archived for three years to handle disputes or follow-up questions about rentals around Anse Volbert, Baie Sainte Anne, or trips to La Digue via the Cat Cocos ferry. After that window they are purged.
You can ask what personal data we hold about you, request a copy, or tell us to delete it. Send the request to [email protected] from the email address you originally used; we will reply within fourteen days. If your booking is still active or falls within our retention period, we will explain what must stay on file and what can be removed early.
You also have the right to lodge a complaint with a data-protection authority if you believe we have mishandled your information.
We update this page when our processes change. The revision date appears at the top. Major changes - like adding a new analytics tool or changing our booking-platform partner - will be announced by email to recent enquirers.
For questions about how your data moves between our Amitie office, the booking widget, and the local suppliers who actually hand over keys at Grand Anse or the airport, email [email protected]. We will walk you through each step.